Asked Questions

How quickly can service start?
Right away. We are known for our quick-start home care approach, which provides the care you need, when you need it.
Will we have the same caregiver everytime?
We can't guarantee your caregiver will always be available, but we'll make every effort to have the same caregiver for every visit. We may occasionally introduce a new caregiver so that you'll always have an available "substitute" who is familiar with your loved one's needs and with whom you feel comfortable.
What do i do if i dont like my caregiver?
If you or your family member is uncomfortable for any reason, please let us know. The most important thing is that you are happy and feel comfortable with your caregiver. If you would like us to find a new caregiver, call our office and we will assist you.
What is the availability of your caregivers?
Our caregivers are ready and willing to work. If an event should arise and the caregiver is unable to make the appointed schedule, a replacement is always ready to fill in.
How do you choose the compatibility of caregivers and clients?
A lot of thought goes into the placement of our caregivers to ensure that there is an appropriate match. We go through a thorough information-gathering process during which we work to determine if a caregiver is equipped to work with a certain client.
If i have a problem or question, whom should i contact
If you have any concerns or questions, please don't hesitate to contact our office and speak with a member of our team.